Privacy Policy

Last updated: April 2026 | Effective: April 2026

TryKSA is committed to protecting your privacy in accordance with Saudi Arabia’s Personal Data Protection Law (PDPL).

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1. Data We Collect

Category	Examples	Purpose
Identity	Full name, nationality	Booking & check-in
Contact	Email, phone, WhatsApp	Booking confirmations
Payment	Card type, last 4 digits	Processing payments
Booking details	Tour, date, group size	Service delivery
Technical	IP, browser, device	Security, analytics

2. Legal Basis for Processing

• Contract performance — to process your booking.
• Legal obligation — compliance with ZATCA, PDPL, and tourism regulations.
• Legitimate interest — fraud prevention and service improvement.
• Consent — marketing emails and WhatsApp (opt-out anytime).

3. How We Share Your Data

• Tour Providers — name, phone, booking details only. No payment data.
• Paymob KSA — payment processing (PCI-DSS certified).
• WhatsApp Business — booking notifications (opt-in only).
• We do not sell your personal data.

4. Data Retention

• Booking records: 5 years (ZATCA requirement).
• Marketing consent: until withdrawn.
• Technical logs: 90 days.

5. Your Rights (PDPL)

• Access your personal data
• Correct inaccurate data
• Request deletion (where permitted by law)
• Withdraw marketing consent at any time

Email info@tryksa.com with subject “Data Request”. We respond within 30 days.

6. Data Security

We use SSL/TLS encryption, access controls, and regular audits. In case of a breach, we notify you and relevant authorities as required by PDPL.

7. Contact

TryKSA | info@tryksa.com | +966 559507675

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